Premier Teller integrates the latest advances in Windows-based software with ITI's Premier system. Premier Teller offers access to a customer’s entire portfolio, including demand deposits, savings, loans, and certificates of deposit. By arming tellers with complete information at their desktop, customer questions are quickly answered at a single workstation.

Tellers comfortable with a Windows environment can perform transactions easily with "point and click" technology, while tellers preferring a keyboard-based operation can perform "mouse minimal" transactions.

Premier Teller Features:

• Fast Customer Account Navigation – maximize customer service and improve cross selling opportunities.
• Integrated Teller-wide Security – teller identification number and password required. Once access is gained, tellers perform designated transactions established on an institution-based level.
• Teller Alerts and Transactions Exception Handling – display warnings when the events occur. Online displays identify exception reasons.
• Electronic Journaling – search criteria include transaction amount, time of day, transaction range, and transaction type.
• Activity Analysis – summarize cash and transaction volume, including average daily and monthly transaction volume by institution, branch, terminal, and teller. To help deploy personnel and reward top performers, Premier Teller can report hourly transaction activity by teller for a monthly staffing analysis.
• Access to Signatures – display customer signatures that have been scanned using ITI’s Signature Management Module.
• Bond Redemption – automatically retrieve customer name and address information, and build addenda for tax reporting.
• On-line Help Documentation – integrated help system with search and history capabilities.
• Comprehensive Transaction Index – supporting deposit, loan, and general ledger activity.
• Other Key Features – cash balancing, calculator, cash-in/cash-out counter, currency transaction report.