Fiserv Des Moines Item Processing provides complete support for item processing and back office functions. Our telephone support system connects clients directly to the appropriate Fiserv staff.

Adjustments & Research

1-800-477-6303 options 2 → 1

Statements

1-800-477-6303 options 2 → 2

Exceptions & Returns

1-800-477-6303 options 2 → 3

Item Processing Client Services

1-800-477-6303 options 2 → 4

Business Hours: Monday – Friday 8:00 am – 5:00 pm Central Time

Our representatives make every effort to answer all calls directly. In the event that all lines are busy, you may hold for an available representative or leave a message. If this happens, we encourage you to leave a specific message on our voice mail system. Record your name, number, and reason for your call, including specific account numbers, reports, etc. Fiserv will respond to all calls as soon as possible.