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Contact Us
Client Services


Business Hours: Monday – Friday 8:00 am – 5:00 pm Central Time

Client Services - Des Moines Office

ITI Loan  Support
1-800-477-6303 options 1 → 1
Support for LAS, APS, BAS, PRR/FCR, TMS, and related services. *

ITI Deposit Support
1-800-477-6303 options 1 → 2
Support for Deposit products and related services. *

ITI General Ledger Support
1-800-477-6303 options 1 → 3
Support for FMS and related services. *
Automation & Delivery Systems Support
1-800-477-6303 options 1 → 4
Support for Internet Banking, TeleBanc, Doc Distribution,
Teller, Platform, Director, Imaging, and related services.

Client Technical Support
1-800-477-6303 option 3
Support for PC Hardware, Software, and Data Communication issues.

* Products such as Prime overlap application boundaries. Depending on the report application, contact Loans, Deposits, or FMS for assistance with Prime.

Client Services - Eagan Office

ITI Account Processing Client Services
1-800-245-4351
Support for ITI Deposits, Loans, and General Ledger products and related services.

Automation & Delivery Systems Support
1-800-477-6303 options 1 → 4
Support for Internet Banking, TeleBanc, Doc Distribution, Teller, Platform, Director, Imaging, and related services.
Client Technical Support
1-800-477-6303 option 3
Support for PC Hardware, Software, and Data Communication issues.

Our representatives make every effort to answer all calls directly. In the event that all lines are busy, you may hold for an available representative or leave a message. If this happens, we encourage you to leave a specific message on our voice mail system. Record your name, number, and reason for your call, including specific account numbers, reports, etc. Fiserv will respond to all calls as soon as possible.

 

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